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Legal

Last updated September 2026
Legal notice Privacy notice

Legal notice

01 Publisher

This website is published by PhaseLux B.V. [registered office address], the Netherlands.

02 Registration

Chamber of Commerce (KvK) [number] · VAT [NL number]. Belgian branch: KBO/BCE [number].

03 Contact

info@phaselux.com. For warranty matters, please include your system registration number.

04 Intellectual property

All content on this website, including text, imagery, renderings, the PhaseLux name, logo and wave mark, is the property of PhaseLux or its licensors. Reproduction, distribution or modification without prior written consent is not permitted.

05 Product information

Specifications, performance figures and imagery are provided for general information and may change as products develop. The current datasheet and installation manual for each module are leading. Renderings are illustrative.

06 Warranty

PhaseLux modules carry a 35-year product and performance warranty, underwritten by Lloyd’s and transferable upon registration. Cover is governed exclusively by the written warranty terms supplied with each system.

07 Installation

PhaseLux modules must be installed by qualified professionals in accordance with the installation manual and applicable local regulations. PhaseLux is not liable for damage resulting from improper installation, handling or use.

08 Liability

PhaseLux takes great care over the accuracy of this website but cannot guarantee that information is complete or current at all times. PhaseLux accepts no liability for damage arising from the use of this website, to the extent permitted by law.

09 Third-party links

Links to external websites are provided for convenience. PhaseLux has no control over and accepts no responsibility for their content or privacy practices.

10 Applicable law

This notice and the use of this website are governed by Dutch law. Disputes fall under the jurisdiction of the competent court in [city], the Netherlands, unless mandatory law provides otherwise.

Privacy notice

01 Controller

PhaseLux B.V. is the controller for the personal data described in this notice, in accordance with the General Data Protection Regulation (GDPR). Questions can be sent to privacy@phaselux.com.

02 Data we collect

Details you provide through our contact form or correspondence: name, company, email, phone, city or region, country and your message. For warranty registration: installation address, system details and serial numbers. Limited technical data when you visit the website, such as browser type and anonymised usage statistics.

03 Purposes and legal basis

To respond to your enquiry and take steps at your request before a contract (Art. 6(1)(b) GDPR). To register and administer your warranty (Art. 6(1)(b)). To improve our website and services, based on our legitimate interest (Art. 6(1)(f)). To send updates only when you have given consent (Art. 6(1)(a)). To comply with legal obligations such as tax retention (Art. 6(1)(c)).

04 Sharing

With a certified PhaseLux installation partner, only when needed to handle your request. With our warranty underwriter for registered systems. With carefully selected IT and hosting providers acting as processors under a data processing agreement. With authorities where the law requires. We never sell personal data.

05 International transfers

Your data is stored within the European Economic Area. Where a provider processes data outside the EEA, we ensure appropriate safeguards such as the European Commission’s standard contractual clauses.

06 Retention

Enquiries are kept for up to 24 months after our last contact. Warranty data is kept for the duration of the warranty. Financial records are kept for seven years, as required by Dutch law.

07 Cookies

We use functional cookies that are necessary for the website to work. Analytics or other non-essential cookies are placed only with your consent, which you can withdraw at any time.

08 Security

We apply appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access, including encrypted connections and restricted access.

09 Your rights

You have the right to access, rectify or erase your data, to restrict or object to processing, to data portability and to withdraw consent at any time. Send your request to privacy@phaselux.com; we respond within one month.

10 Complaints

You may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or, in Belgium, the Gegevensbeschermingsautoriteit / Autorité de protection des données.

11 Changes

We may update this notice from time to time. The most recent version is always published on this page. Last updated: September 2026.

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